About the position

The position of Stakeholder Insights Officer will be accountable to the Manager and Director responsible for the strategy that informs the collection of stakeholder intelligence and insights. This position will support the delivery of Public Skills Australia’s Industry Stewardship function. They will be required to support the company’s industry intelligence strategy, engage senior industry-sector stakeholders, and ensure robust consultations, good governance and adherence to Federal Government requirements.

The Stakeholder Insights Officer will report to, and work closely with the Manager, Stakeholder Insights to proactively drive and support several simultaneous engagement and intelligence collection activities, produce industry insights products. The insights from these consultations will support the implementation of the broader engagement strategy and support the development of the Public Skills Australia Workforce Plans and Activity project submissions.

This position will deliver a range of consultative activities, which may include presenting to industry committees, technical advisory groups, workshops, webinars, conferences, surveys and other stakeholder forums. The Stakeholder Insights Officer will be accountable for the insights and intelligence generated from these strategic engagements. This position will involve the management of meaningful stakeholder partnerships and ensure the consistency of intelligence being collected by Public Skills Australia. This role will strive for innovative ways to collect stakeholder insights and build stakeholder network, to inform further research, industry training needs and other company campaigns.

Public Skills Australia behaviours and expectations

As a team member within Public Skills Australia, you will be expected to:

• Actively contribute
• You will proactively provide strategic advice and focus on key deliverables.
• Promote good governance
• You will actively promote good governance and adhere to policies and procedures.
• Collaborate with stakeholders
• You will promote stakeholder engagement and pursue opportunities to connect Public Skills Australia across industry sectors under its remit.
• Drive engagement
• You will communicate, consult and collaborate widely, effectively representing and promoting Public Skills Australia at all times.

Key responsibilities

The Stakeholder Insights Officer will:

• Support the Manager Stakeholder Insights, to scope and plan engagement activity that informs the industry intelligence strategy.
• Analyse stakeholder engagement information to draw critical insights that inform the functions across the company
• Utilise a range of industry intelligence collection methods and approaches to effectively enhance Public Skills Australia’s knowledge base and identify knowledge gaps.
• Use analytical methods including thematic, qualitative and quantitative analyses, utilising company tools and systems effectively.
• Prepare innovative and informative intelligence, insights or analytical products to strengthen Public Skills Australia’s intelligence holdings and inform the company’s broader functions and work program.
• Contribute to the documentation required for Public Skills Australia Subcommittee and Board papers, including accurate reporting of engagements.
• Present to a variety of audiences (including executives) using excellent written and verbal communication skills.
• Maintain productive relationships with internal stakeholders, to ensure the connections of important engagements and related pieces of work.
• Build strong relationships with external stakeholders,and identify increased opportunities to connect and engage with industry representatives.
• Any other reasonable duties as required.

Key selection criteria

Essential

• Willingness to be hands-on working in a dynamic team environment.
• Demonstrated ability to collect industry intelligence and engage key stakeholders.
• Experience with employing a range of intelligence collection, engagement and analytical methods.
• Presence and impact, with a proven ability to interact effectively with people from diverse cultures and backgrounds.
• Curious, quick-thinking and highly self-motivated, with excellent written communication skills, high levels of maturity, excellent judgement and the ability to assess risk.
• Experience in working in complex organisations or industry sectors with competing priorities.
• Demonstrated ability to advocate across a range of forums for industry with multiple and diverse stakeholders.
• Tertiary qualification

Desirable

• Experience in at least one industry-sector within the public sectors, public safety, government or corrections environment.
• An understanding of the policy and/or workforce planning and research environment.
• Other

For the duration of employment, the incumbent is required to:

• pass and maintain a National Police Record Check;
• pass and maintain an ‘employee’ type Victorian Working with Children Check (WWCC);
• be vaccinated against COVID-19; and
• be legally allowed to work in Australia.
• hold a current Australian State or Territory driver’s licence (car).

1. There may be times when it is required to work outside normal business hours i.e. evenings and weekends to meet stakeholder requirements.

2. Travel will be required for this position, including overnight stays and journeys by road, public transport and commercial airlines.

Type of employment

• This is a fixed term full-time position subject to Government funding, to reflect the Department of Employment and Workplace Relations (DEWR) grant funding until 30 June 2026.
• Experienced staff within the public service will be considered for secondment arrangements.
• Applicants should note that a six (6) month probationary period applies to all new Public Skills Australia employees (external candidates).

Location

The position is based at the company’s office within the Melbourne Central Business District (CBD).

Public Skills Australia supports flexible working arrangements, with a focus on balancing staff needs with work requirements.

Dependent on work deliverables, staff can expect that they may be required to work from the office location exclusively for a period of time. With Public Skills Australia is in its establishment phase, it is anticipated that in the first instance work will be primarily conducted from the Melbourne office.

Periodical Review

All Public Skills Australia positions are subject to regular review and amendment as appropriate following consultation with the Chief Executive Officer.

This Position Description serves to illustrate the scope and responsibilities of the post and is not intended to be an exhaustive list of duties. You will be expected to perform other job-related tasks requested by management and as necessitated by the development of the organisation.

*Please include a Cover Letter as part of your application, addressing the Key Selection Criteria.

Applications are open for 21 days however Public Skills Australia reserves the right to close advertisements early upon receiving sufficient applications.*

About the position

An Executive Support Officer provides a range of administrative duties to the CEO, Executive Advisor and company executives, ensuring smooth running and effective communication in the Office of the CEO. This position establish and maintain effective confidential administrative processes associated with the Office of the CEO and also manage the calendars, diaries and travel for the Office of the Executive. This position requires a high level of stakeholder management, exceptional organisational skills and the ability to handle multiple projects and tasks within a confidential context.

PSA behaviours and expectations

As a team member within PSA, you will be expected to:

• Actively contribute
• You will proactively provide strategic advice and focus on key deliverables.
• Promote good governance
• You will actively promote good governance and adhere to policies and procedures.
• Collaborate with stakeholders
• You will promote stakeholder engagement and pursue opportunities to connect PSA across industry sectors under its remit.
• Drive engagement
• You will communicate, consult and collaborate widely, effectively representing and promoting PSA at all times.

Key responsibilities

This role will be responsible for

• Administration and CEO Office Management
• Managing the calendars, diaries and travel bookings of the Office of the CEO.
• Ensuring document filing, communications to and from the Office of the CEO and compliance obligations for the Office of the CEO.
• Supporting drafting of presentations, communications, speaking notes and other meeting materials.
• Taking minutes and other records of meetings as directed by the Office of the CEO.
• Supporting the role of the Executive Advisor and provide ad hoc support to the company executive (where required).
• Working collaboratively with other administrative and support functions across the company.
• Monitoring CEO correspondence to ensure timely responses.
• Maintaining a high level of confidentiality when dealing with requests and/or information, being able to rebuff firmly while remaining professional.

Stakeholder Management

• Supporting formal communications and organisation of engagements with ministerial offices, government agencies and other high-ranking officials.
• Supporting planning and logistics of company Board Meetings, company AGMs and other critical governance meetings or stakeholder meetings under the direction of the Executive Advisor, CEO and company executive as required.
• Project Management
• Helping to plan and coordinate projects (where relevant) ensuring work is delivered within agreed deadlines.
• Tracking, monitoring and reporting on project progress and submissions to DEWR.

Other

• Understanding and supporting JSC compliance.
• Helping to lead the PSA vision, strategy and values within the team and across the company.
• Handling ambiguity, seeking clarity and navigating through unclear and difficult scenarios.
• Managing multiple priorities and work to direction
• Other reasonable duties as required.
• Key selection criteria

Essential

• Proven experience as a Senior Executive Assistant or similar role (5+ years preferred) working with Executives.
• Exceptional written and verbal communication skills.
• Strong organisational and time-management skills.
• Proficiency in office software (e.g., Microsoft Office Suite, project management tools).
• Ability to handle multiple tasks and prioritise effectively.
• High level of discretion, reliability professionalism and attention to detail.
• The ability to proactively and persistently resolve issues as they arise.
• Strong interpersonal skills to build and maintain relationships.
• The ability to work with a sense of urgency and anticipate internal/external stakeholder expectations.
• A genuine interest in collaborating with team members to co-ordinate and arrange stakeholder and company events.

Desirable

• Diploma or Bachelor’s degree in Business Administration or a related field or equivalent experience.
• Relevant certifications (e.g., Advanced Diploma in Executive Support) are advantageous.
• Experience working within either a public sector, public safety, government or corrections environment.

Other

For the duration of employment, the incumbent is required to:

• pass and maintain a National Police Record Check;
• pass and maintain an ‘employee’ type Victorian Working with Children Check (WWCC);
• be vaccinated against COVID-19; and
• be legally allowed to work within Australia; and
• It is strongly preferred that the incumbent holds a current Australian State or Territory driver’s licence (car).

There may be times when it is required to work outside normal business hours i.e. evenings and weekends to meet stakeholder requirements. Travel may be required for this position, including overnight stays and journeys by road, public transport and commercial airlines.

Type of employment

This is fixed term position subject to Government funding, to reflect the Department of Employment and Workplace Relations (DEWR) grant funding until 30 June 2026.

Experienced staff within the public service will be considered for secondment arrangements.

Applicants should note that a six (6) month probationary period applies to all new PSA employees (external candidates).

Location

The position is based at the company’s office within the Melbourne Central Business District (CBD).

PSA supports flexible working arrangements, with a focus on balancing staff needs with work requirements.

Staff can expect dependant on work deliverables, that they may be required to work from the office location exclusively for a period of time. With PSA is in its establishment phase, it is anticipated that in the first instance work will be primarily conducted from the Melbourne office.

Periodical Review

All PSA positions are subject to regular review and amendment as appropriate following consultation with the Chief Executive Officer.

This Position Description serves to illustrate the scope and responsibilities of the post and is not intended to be an exhaustive list of duties. You will be expected to perform other job-related tasks requested by management and as necessitated by the development of the organisation.

Please include a Cover Letter as part of your application, addressing the Key Selection Criteria.

Applications are open for 21 days however Public Skills Australia reserves the right to close advertisements early upon receiving sufficient applications.

About the position

The Project Officer (Training Implementation, Promotion and Monitoring) is accountable to the Manager, Training Promotion and Implementation, and is part of the Training Team.

The position delivers on Training Implementation, Promotion and Monitoring activities as outlined in the approved project plan. This role is responsible for the delivery of several areas of work simultaneously. Key activities include:

• Collaboration with subcontractors on program and project delivery.
• Fostering and maintaining strong relationships with key industry partners.
• Developing and piloting implementation programs to support industry-sector RTOs.
• Developing high-quality reports and briefing papers.
• Organising and facilitating various committee meetings.
• Presenting high quality, accurate, verbal and written information to the Executive and internal and external industry stakeholders.
• The Project Officer Training Implementation and Promotion will be required to promote and support the vision of the Board, and the outcomes of the Vocational Education and Training (VET) Reform program and ensure robust compliance, good governance, fiscal responsibility and adherence to federal requirements. The position is required to build and maintain strong relationships with all staff within the company.

Public Skills Australia behaviours and expectations

As a Public Skills Australia team member, you will be expected to:

• Actively contribute
• You will proactively provide strategic advice and focus on key deliverables.
• Promote good governance
• You will actively promote good governance and adhere to policies and procedures.
• Collaborate with stakeholders
• You will promote stakeholder engagement and pursue opportunities to connect Public Skills Australia across industry sectors under its remit.
• Drive engagement
• You will communicate, consult and collaborate widely, effectively representing and promoting Public Skills Australia at all times.

Key Responsibilities

In partnership with internal and external stakeholders and external service providers, with the intent of ensuring compliance with all relevant legislative, grant and company compliance obligations, the Project Officer (Implementation, Promotion and Monitoring) will:

• Support the delivery of the Training, Implementation, Promotion and Monitoring program of work including VET projects.
• Deliver quality work on time, in line with governance and consultation processes and to the required standard.
• Demonstrate appropriate professional behaviour in line with company values and encourage colleagues to do the same by leading by example.
• Contribute to other team members' responsibilities and company functions enabling cross collaboration and demonstrating corporate maturity.
• Support the decisions, direction and vision of the Executive and Management teams by acting cohesively and presenting a unified front.
• Support the decisions, direction and vision of the Board, members, DEWR and other JSCs by working collaboratively for the good of the VET Reform program.
• Undertake responsibilities and key work activities, diligently, in a planned and purposeful way.
• Undertake other reasonable duties as required.

Key selection criteria

Essential

• Tertiary qualification(s) and/or equivalent experience relevant to the responsibilities of the position.
• Working knowledge of Vocational Education and Training and/or compliance requirements, as outlined in the Training Package Organising Framework.
• Demonstrated experience delivering projects in partnership with internal and external stakeholders, relevant to vocational education and training, workforce planning and/or labour market research.
• Demonstrated experience consistently delivering high quality verbal and written content (such as Project Reports) on time and to required standards.
• Demonstrated experience delivering successful outcomes through collaboration and consultation with internal and external stakeholders.
• Demonstrated experience acting cohesively within a workplace and outcomes whilst exhibiting professional behaviour in line with organisational values.
• Demonstrated ability to support and advocate company position(s) with internal and external stakeholders.
• Demonstrated experience planning, delivering and forecasting key responsibilities and associated work activities within an area of responsibility to successfully achieve organisational requirements.
• Willing to be hands-on working in a dynamic team environment.

Desirable

• Demonstrated experience working within service-focused companies including public safety, not-for-profit companies and/or government.
• Demonstrated understanding of corporate governance and compliance requirements.
• Demonstrated experience working within the vocational education and training sector.
• Vocational qualification(s) in training and assessment (eg. TAE40122 Certificate IV in Training and Assessment, TAE50122 Diploma of Vocational Education and Training)

Other

For the duration of employment, the incumbent is required to:

• pass and maintain a National Police Record Check
• pass and maintain an ‘employee’ type Victorian Working with Children Check (WWCC)
• be vaccinated against COVID-19
• be legally allowed to work within Australia.

It is strongly preferred that the applicant hold a current Australian State or Territory driver’s licence.

There will be times when it is required to work outside normal business hours i.e. evenings and weekends to meet stakeholder requirements.

Travel may be required for this position, including overnight stays and journeys by road, public transport and commercial airlines.

Type of employment

This is an ongoing full-time position subject to Government funding, to reflect the Department of Employment and Workplace Relations (DEWR) grant funding until 30 June 2026.

Experienced staff within the public service will be considered for secondment arrangements.

Applicants should note that a six (6) month probationary period applies to all new Public Skills Australia employees (external candidates).

Location

Although this position is based at the company’s office within the Melbourne Central Business District (CBD), the candidate’s work location may be undertaken from other locations within Australia by negotiation with line management. The candidate will be required to attend the Melbourne office as necessitated by business and deliverable requirements.

Public Skills Australia supports flexible working arrangements, with a focus on balancing staff needs with work requirements.

Periodical Review

All Public Skills Australia positions are subject to regular review and amendment as appropriate following consultation with the Chief Executive Officer.

This Position Description serves to illustrate the scope and responsibilities of the post and is not intended to be an exhaustive list of duties. You will be expected to perform other job-related tasks requested by management and as necessitated by the development of the organisation.

Please include a Cover Letter as part of your application, addressing the Key Selection Criteria.

Applications are open for 21 days however Public Skills Australia reserves the right to close advertisements early upon receiving sufficient applications.